Returns & Exchanges
At Free Shipping, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any item within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid return shipping label provided at the end of the request process to ensure your return is tracked.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing